Testimonials

One Star - Deeply Disappointed and Frustrated I rarely leave reviews, but I feel compelled to share my experience in hopes of helping others make informed decisions. I scheduled a prenatal appointment with this clinic two months in advance, clearly communicating that I was 7 weeks pregnant and needed a prenatal checkup with Dr. Brathwaite. Unfortunately, the day of my appointment was a complete disaster. The staff seemed confused about why I was there, assuming I was there for an annual exam instead. To make matters worse, the doctor I had specifically requested was unavailable, and no one informed me ahead of time. After waiting nearly an hour, I was offered a visit with an ultrasound technician instead. The clinic was under construction and currently sharing space with a pediatrician, which made the environment feel chaotic and disorganized. The quality of the ultrasound images was poor, and I expressed that I’d prefer not to proceed unless it was medically necessary. Despite all of this, I decided to give the clinic another chance based on a strong recommendation from a friend who spoke highly of Dr. Brathwaite. Sadly, my follow-up visit was even more disappointing. After waiting an hour and a half, my partner and I were rushed into the ultrasound room, and again, no one seemed aware that my appointment was supposed to be with Dr. Brathwaite. Multiple nurses entered the room asking for my name, clearly confused and unprepared. At one point, a nurse began checking my weight and blood pressure at the same time while I was still standing on the scale—no proper procedure or explanation. By the third hour, I was emotionally drained and ready to leave. The final straw came when a fifth staff member entered the room and, yet again, asked for my name. At that point, I walked out. No one asked if I was okay or attempted to check in with me—they simply watched me leave. This experience was not only unprofessional but also deeply disheartening for a patient seeking care during such an important and sensitive time. I left feeling completely disregarded, stressed, and upset. I sincerely hope the clinic takes this feedback seriously and makes urgent improvements to communication, organization, and patient care.

I found this Dr. through my network and thought it would be great, at least good. The visit itself was great - but the lack of care after that visit was horrible. I am STILL waiting on a response from an email I sent 3/31, they don't know if I was able to get help or not. Then when I attempted to call for help, since my email was never responded to, with pain - I was given the run around and lies about sending an Rx to the Pharmacy. Still no help for the immediate pain I was in. Having to call another physician for help while in tears from pain was not on my to do list. NOW, I have called and can't seem to get anyone to assist and texted TWICE. I need a resubmission so I am not having to pay $300+ for labs due to wrong codes being submitted but yet again, I can't get not one person on the phone who can or will help. I cannot believe this office runs this way. I am sorely disappointed as I had high expectations. But I'm thinking unless your pregnant, maybe you don't matter to this office staff/physician.

This is the safest I have felt out of all of my pregnancies. I am treated like a human being, and even though the office can get busy, I do not feel as if I am being pushed out of the door seconds after the Dr enters. The entire staff is very kind and friendly. I truly appreciate that, and would recommend Innovative Women's Care!

I'd follow Dr. Brathwaite anywhere! I'm so excited for her and the staff! Can't wait until her new office is completed! Dr. Brathwaite takes her time with each patient and makes sure to answer any questions. She delivered my two grandbabies in 2023 and did my complete hysterectomy last year. Young or old- doesn't matter! She's earned our trust & we adore her!

Mrs. Angela Mikes is an angel!!! I was previously going to a different OB office, but decided to explore my options when I didn't feel like my concerns were being heard. After my first appointment with Mrs. Angela Mikes I felt instantly comforted and seen with my questions as this is my first pregnancy. The absolute best!

Very happy withDr and staff.

My experience there was great Angela Mike was phenomenal! However, the follow up is not great, I went to see Angela Mike in May and was told someone would follow up with me in a week about blood work. I went to have a mammogram on 6/10, I was told that someone would get back to me in 3 days, I have not heard from anyone regarding my bloodwork or mammogram. Please I need to hear from someone. Thank you

All the staff and everyone are very nice. They assist you right away… very nice place and clean.